Shipping & Returns

Shipping Policy

Please allow 2-5 business days for packages to be sent out after order is placed. This allows times that your item is in pristine condition, packaged, and delivered to the post office. Orders are not mailed out on Saturday and Sunday. If express shipping is needed, please adjust at checkout. 

 

All information for shipping is kept private and secure. If a return is needed, please mail to the address on return address sticker found on package. 

Return & Exchange Policy

We try our best to inspect and ensure all of our pieces are in perfect condition, however if you believe we missed something please do not hesitate reach out via email to shopteneleven1011@gmail.com.  Emails should have subject stating a return or exchange is needed so we can take care of these issues with urgency. We love our customers and want you to love everything you purchase from us and we will work with you to make it right!

It doesn't always work out and that is okay! Items may be returned for store credit or exchanged for another item within fifteen days of delivery. Proof of receipt is required in returning or exchanging items and tags must still be attached. Items can not be worn or washed to be return item. If you have any questions please do not hesitate to reach out via email at shopteneleven1011@gmail.com